Storage in New Port Richey, FL

The place has come a long way since previous management. Prices are right they just need to tighten up on communication. Since COVID19 I had a really hard time getting a hold of anyone during regular business hours. The phone was not taking messages and I wasn't finding anyone there during hours. Once I did speak with Carlos, everything was handled and now they seem to be back on track. If you want a successful business you HAVE to be present and have clients (current or prospective) be able to leave messages and communicate with you and/or your staff!

This building looked clean and the aisles are roomy for parking and letting other cars pass by you while loading and unloading.

I would give 5 stars except for a couple things. The outside storage lot needs mowed/trimmed much more often, and there needs to be a better communication system set up for customers who need storage space. Have been trying to get on a waiting list for a spot for months, was told there isn't a list...I would have to just keep coming in or calling. Seems pretty simple to set up and use a list if you want to retain or attract new customers and keep your facility at capacity. Carlos ( hope the name's spelled right) was extremely helpful and friendly..really cares about the customer and the business !